Welcome. I’m honored to support you on your wellness journey. These gentle guidelines are here to create a smooth, respectful, and supportive experience for us both. 

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Scheduling & Reserved Time 

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Sessions are reserved in advance to ensure you receive dedicated, uninterrupted time. Please arrive on time so you can enjoy the full benefit of your session. If you arrive late, your session will still conclude at the scheduled time to honor all reserved appointments. 

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Rescheduling

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Your session is reserved especially for you and is non-refundable. If you need to adjust your time, your session credit may be transferred with at least 24 hours’ notice. 

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Cancellations & Refunds 

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Sessions are not canceled or refunded, as your time has been thoughtfully reserved. In the rare event of an unforeseen medical circumstance requiring treatment to pause, this will be handled with care and discussed appropriately. 

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Payments 

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Payment is received at the time of booking to reserve your dedicated session time and allow for thoughtful preparation. 

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Packages & Memberships 

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For those choosing a membership or package, sessions are designed to be experienced within a consistent rhythm to support your progress. Details are always shared with care—no pressure, only support. 

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Your Experience 

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This is your time. You are always in control of your experience and are welcome to pause, ask questions, or share feedback at any point. 

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Wellness Partnership 

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This work is a collaboration. While I provide guidance and support, your personal commitment and openness play an important role in your results. 

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With care, 

Anna Carol Porter 

The Concierge Therapist